This Terms of Use agreement was last updated: Updated on: 20th October, 2023 This Privacy Policy agreement is effective as of: Updated on: 20th October, 2022

HillCutt Service Private Limited , (We) takes privacy very seriously. Our Privacy Policy (Policy) is designed to provide transparency into our privacy practices and principles, presented in a format that makes it easier for our guests to navigate, read and understand contents of our website, www.hillcutt.com(Website). We are dedicated to treating your personal information with care and respect. We have accordingly developed this Policy to protect your personal information and keep it confidential.

1. Personal Information

We thank you (Customer/User/You/Your) for registering with HillCutt Service Private Limited (We/Us/Our/) on www.hillcutt.com(Website) as well as on our Mobile Application (App). Your agreement with us includes these user terms and conditions of use (Terms) and our privacy policy (together the Policies). If you don't agree with these terms, then please don't use our services (defined later). Please note that you will not be able to book services offered by HillCutt, if you have not clicked and accepted these terms.

A.Profiling Information: Information which you provide when you register for a service, which may include some or all of the following: - information about your personal identity such as gender, name, job title, address, marital status, age, preferences, likes and dislikes etc.; - your financial information such as your banking details and any information relating to your lifestyle levels; and - your contact details such as your physical addresses, postal addresses, telephone and fax numbers and the like. In the case of Facebook aligned services (if so opted by you), publicly available information of your friends, their likes and dislikes, etc.

B. Payment and Account Information: Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers.

C. Service Usage: Information about your navigation using our services, for example the URLs of websites, which you visit and from which you request downloads.

D. Log information: Information such as your web request, IP address, browser type, browser language, date and time of request. In case of booking via call, Yes Madam may record calls for quality and training purposes.

E. User IDs: Your usernames, passwords, email addresses and other security-related information used by you in relation to our services.

F. Stored Information: Data either created by you or by a third party and which you wish to store on our servers such as image files, documents etc. We only collect your personal Information to conduct our business and to enable us to deliver and improve our services.

1.2 We do not and shall never for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it. We will only disclose your Personal Information in accordance with this Policy. If we want to use it for any other purpose, we will obtain your prior written consent. If you decline to submit personal information to us, then we will unfortunately not be in a position to provide the Services to you. All the information provided by you to us is to an open, public environment or forum that may be accessed by third parties. It is possible that third parties may collect and collate and use such information for their own purposes. You should accordingly be careful when deciding to share any of your Personal Information in such public environments. Information, which is disclosed publicly, is also shared with our affiliates, third party service providers, sponsors of competitions etc. unless expressly stated otherwise. We are not liable to you or any third party for any damages that you or any third party may suffer howsoever arising from your disclosure of Personal Information in any public environment. You accordingly disclose information in a public environment at your own risk.

This Terms of Use agreement

  • We collect your personal information and aggregate information about the use of our Website and Services to better understand your needs and to provide you with a better Website experience. Specifically, we may use your personal information for any of the following reasons:
  • To provide our Services to you, including registering you for our Services, verifying your identity and authority to use our Services, and to otherwise enable you to use our Website and our Services;
  • For customer support and to respond to your inquiries;
  • For internal record-keeping purposes
  • To process billing and payment, including sharing with third party payment gateway in connection with website and/or HillCutt products and Services;
  • To improve and maintain our website and our services (for example, we track Information entered through the “search” function; this helps us determine which areas of our Website/Apps users like best and areas that we may want to enhance; we also will use for trouble-shooting purposes, where applicable);
  • To periodically send promotional emails to the email address you provide regarding new products from Billu Personal Care, special offers from Billu Personal Care or other information about Billu Personal Care that we think you may find interesting;
  • To contact you via email, telephone, facsimile or mail, or, where requested, by text message, to deliver certain services or information you have requested;
  • For HillCutt market research purposes, including, but not limited to, the customization of the Website/App according to your interests;
  • We may use your demographic information (i.e., age, postal code, residential and commercial addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes;
  • To resolve disputes, to protect ourselves and other users of our Website and Services, and to enforce our Terms of Use;
  • We also may compare personal information collected through the Website/App and Services to verify its accuracy with personal information collected from third parties; and
  • We may combine aggregate data with the personal information we collect about you.
  • From time to time, Billu Personal Care may use personal information for new and unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Billu Personal Care shall make reasonable efforts to provide notice and obtain consent of any such uses as may be required by law.